1. Scope of Work
 

LMN Creative Group ("the Agency") agrees to provide services as outlined in the signed Proposal or Statement of Work (SOW). Any changes to the scope, including additional "out-of-scope" requests, will require a written change order and may incur additional fees.
 

2. Client Responsibilities

To maintain project timelines, the Client agrees to:

• Provide all necessary data, logos, and brand assets in a timely manner.

• Appoint a single point of contact with authority to provide approvals.

• Warrant that all materials provided to the Agency do not infringe on third-party intellectual property rights.
   

3. Fees and Payment

• Deposit: A non-refundable deposit of 50% is required before work commences.

• Milestones: Remaining payments are due upon agreed-upon milestones or final delivery.

• Late Payments: Invoices not paid within 30 days of the due date will incur a late fee of 1.5% per month on the outstanding balance.

• Expenses: The Client shall reimburse the Agency for third-party costs (e.g., stock photography, font licensing, printing) with a standard 15% administrative markup unless otherwise agreed.
   

4. Intellectual Property (IP)

• Ownership: Upon receipt of full and final payment, the Agency transfers ownership of the final "Work" to the Client.

• Retained Rights: The Agency retains ownership of all preliminary sketches, unused concepts, and "Agency Know-How" (proprietary processes or code used to create the work).

• Portfolio Usage: The Agency reserves the right to showcase the completed work and the Client’s logo in its portfolio, website, and marketing materials, unless a Non-Disclosure Agreement (NDA) specifies otherwise.
   

5. Revisions and Approval

• Standard Revisions: Unless otherwise stated, the project fee includes two (2) rounds of revisions.

• Approval: Deliverables are deemed "approved" if no feedback is received within five (5) business days of submission.

• Significant Changes: Major shifts in direction after a phase is approved will be billed at the Agency's standard hourly rate.
   

6. Termination

• For Convenience: Either party may terminate the agreement with 30 days' written notice.

• Kill Fee: If the Client terminates a project before completion, they agree to pay for all work completed up to the termination date, plus a "Kill Fee" of 25% of the remaining project value to cover resource reallocation.
   

7. Limitation of Liability

The Agency’s total liability for any claim arising out of this agreement shall not exceed the total amount paid by the Client for the specific project in question. The Agency is not liable for indirect or consequential losses (e.g., lost profits or data).
 

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